On my very first website hosted at Geocities, I have a contact form based on a script that Yahoo! has provided to divert enquiries to my named email address.
Within the last four weeks, I have been receiving spam email from civics at geocities.com. My login name is in the message body along with lots of links to websites I certainly don't want to visit.
Will I be able to stop this? It certainly won't be as a result of trying to contact Yahoo! "support" services. I drilled down on the Help page through to the point where I had to fill in a contact form. You can't telephone or message anybody.
I tried, believe me, to explain the situation. I received what appeared to be a personalised email, fairly quickly, informing me that action had been taken to rectify the situation.
The next time I downloaded my email, I received another two spam messages supposedly from civics at geocities.
I wrote back, receiving an inane reply referring me to an online document about terms and conditions which was absolutely no use in my situation, because I don't think we're dealing with a phishing page on a website, but a possibly compromised script supplied by Yahoo!.
I wrote back again. I seriously question whether the people at the other end in the Yahoo! offices can be bothered to actually read the complaints. Either that, or they are simply ignorant about anything beyond what is in front of their noses. The woman, because it was the name of a woman who signed, told me to explain fully what the problem was. All she had to do was scroll down the email for goodness sake. AND I'd included the headers of four offending messages.
I wrote once more. This time, the reply wasn't even individually signed. I was told that the support service I needed related to email. Get this Yahoo! It's not my Yahoo! email address that's compromised. It's YOUR script! Or is someone picking on me? Now that would be paranoia!
I was about to give up when I realised that there might be a different way. And I'm hoping it will work.
The messages also contain the Remote IP.
Thanks to that, maybe I've got their number. I'm using Visual IP trace to track down the souce of the spam, which apparently is Japan and China. The software enables me to report the abuse to Yahoo!, producing a nicely formatted email including the offending headers and asking Yahoo! to let me know what they've done about it.
Let's see if it happens.
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